Refund & Cancellation Policy
We want you to feel confident subscribing to OSHA Scan. Here is exactly how cancellations and refunds work.
Free tier
OSHA Scan offers 5 complimentary scans on every new account — no credit card required. Because there is no charge, no refund applies. You may close a free account at any time with no obligation.
Cancelling a monthly plan
You can cancel a monthly subscription at any time from your account settings or by emailing support@oshascan.com. After cancellation:
• You retain full access to all features through the end of your current billing period. • No further charges are made after that date. • Unused scans from the cancelled period are not refunded or carried forward.
Monthly subscriptions are billed in advance. We do not issue prorated refunds for partial months already paid.
Cancelling an annual plan
Annual plans are billed upfront for 12 months at a discounted rate. You can cancel at any time:
• Your access continues until the end of the 12-month period you paid for. • We do not issue refunds for remaining unused months on an annual plan, except where required by applicable law.
If you are unsure whether an annual plan is right for your team, we recommend starting with a monthly plan.
Billing errors and exceptions
We will issue a full refund if:
• You were charged due to a technical error on our side (e.g., a duplicate charge, an incorrect amount, or a charge after cancellation was confirmed). • A plan upgrade or downgrade was processed incorrectly.
To request a refund for a billing error, contact us at support@oshascan.com within 30 days of the charge and include your account email and the charge date. We will investigate and respond within 3 business days.
Service outages
If OSHA Scan experiences a sustained outage that prevents you from using the Service during a paid billing period, contact us. We handle these situations on a case-by-case basis and may provide scan credits or a prorated credit at our discretion.
How to cancel or request a refund
Cancel from your account: sign in → Account → Billing → Cancel plan.
Or email us at support@oshascan.com with your account email and the word "Cancel" or "Refund" in the subject line. We process all cancellation and refund requests within 2 business days.
All charges are billed by GetAgenticApps LLC (the company that operates OSHA Scan), 131 Continental Dr, Suite 305, Newark, DE 19713, United States, and appear on your card statement as "OSHA SCAN". If a charge on your statement looks unfamiliar, contact us before disputing it — we resolve billing errors quickly.
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